Artifacts #
What this step produces.
Final Project Acceptance Record #
The final signed record that the customer accepts the whole project and its results, the last formal step before closure.
Benefits Realization Baseline #
The starting measurements and targets for the expected benefits, so the organization can later check whether the project delivered its promised value.
Techniques #
Techniques used in this step.
Explained in this article: Formal Acceptance of Deliverables · Project Success Determination · Customer Satisfaction Confirmation
